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What our clients say

SALES
“Having decided to buy a flat in London I wasn’t relishing the task of endless searching to find exactly the right property for me. Luckily I was introduced to Ugo and the first thing she did was to help me define exactly what it was I was looking for.

Ugo has a fantastic knowledge of the London residential property market and she was able to give me an analysis of different areas with their pros and cons and different price points. In the end she suggested a location I hadn’t even thought of and eventually we found the perfect pied-à-terre at the right price.

Working with Ugo was a joy. She quietly takes away the stress of dealing with agents and sifting through listings. She was able to help with negotiating which allowed me to make the most efficient use of my time. Highly recommended!”
Graeme Fry

SALES
“From our initial email contact from our home in Canada to Ugo in London, it took less than a month to find the perfect apartment. Working with Ugo was a pleasure: she was very organized and efficient. Once we arrived in London, Ugo quickly determined what we were looking for and only showed us properties in our preferred district. Once we decided upon a property and everything was signed and finalized, she followed up to make sure stipulations in the contract were carried out. We would have no hesitation in recommending her.”
Judith & Derek Pannell


SALES

“As international clients, Onyx’s services were a perfect fit. They handled everything for us without us having to set foot in the U.K. Despite many complications on the other side, Onyx was able to achieve completion within just 4 weeks of listing and 2 prospective buyers with serious offers. We were able to sell our flat quickly and fulfil all of our obligations thanks to you and your team.”
Stella, Seller, Fitzroy, N1

 

INTERIOR DESIGN
“We worked with Ugo to help us renovate our flat in Chelsea that she had helped us buy. She and her team were extremely efficient in managing the entire process. We were presented options throughout and even with multiple unforeseen problems cropping up, we always felt that she knew what she was doing and a solution would be found. We are very happy with the outcome of the improvements and now have a beautiful home to enjoy for many years to come.”
Simona S., SW3

 

MANAGEMENT
“Onyx has managed our flat in Maida Vale for several years and we’ve been very pleased with the high level of service and attention we have received. Recently we approached the firm to assist with the refurbishment of another flat in St. Johns Wood. Ugo and her team completed the assignment in 2 weeks in line with budget. Both the high level of finish and quality of workmanship ensure we would highly recommend Onyx for these services.”
Kay, Landlord, London, W9

 

PURCHASE
“My mom and I were referred to Ugo through a real estate agent in Turkey. We started our conversations through face-time and explained to her what we needed. Ugo made sure we had lots of options across each part of the city before we decided on a short-list. Throughout this process she never let us feel like we were running out of choices, she was very calming, also very honest and open about where we had to make and not make compromises. She was also very good at negotiating on behalf of us and we got ourselves a great place to live in London! Thank you for everything Ugo!”
Merve & Yasemin, NW6

 

SALES
“Not only did I achieve the asking price within one day; the sale itself, completed in record time of 4 weeks; I also saved myself the costs of travelling to the UK to oversee things. It has been an enjoyable experience. I very much doubt if any other agent could have achieved what Ugo did for my sale, and the outcome speaks for itself.”
Mariam, Property Seller, NW4